Terms and conditions
REFUND POLICY:
Refund/Rescheduling Policy
Passengers may receive a refund up to 48 hours before departure minus a $10 per reservation fee.You may reschedule to another whale watch date if there are any dates available the same season as the purchased ticket. No refunds within 48 hours of departure. (standby ticket cannot be used on whale/puffin combo without upgrade fee)
Refund/Rescheduling Policy MUSIC CRUISES: NO REFUNDS. You may reschedule to another music cruise date if there are any dates available the same season as the purchased ticket.
(standby ticket can only be used on whale puffin combo cruise with an upgrade fee)
There are no refunds for not seeing whales; a standby ticket will be issued that can be used on another whale watch, or any of our other cruises except music cruises and whale/puffin combo which requires an upgrade fee.
There are no refunds for motion sickness.
No refunds for passengers that book cruises and fail to check directions on brochure, website and advertising stating that we are located in Boothbay Harbor Maine.
No refunds for passengers that switch reservation to a later date, as in only original reservation date can be cancelled, and this original reservation must be cancelled at least 48 hours before departure
Should vessel have to turn around and come in early you will be given a standby ticket for another cruise, not a refund.
Other Policies
Activity may be cancelled due to severe weather.
Activity usually runs in rain and moderate weather, but the seller may cancel the activity up to an hour before start time in the event of severe or unsafe weather conditions. In the rare situation the seller must cancel the event prior to departure, ticket-holders will be allowed to reschedule tickets (subject to availability), receive credit for a future event, or receive a full refund.
"WARNING: There are substantial risks and dangers associated with ship transportation, including but not limited to, entering/exiting the ship, adverse weather, rough seas, tripping, falling, and collision with other ships or objects, which may result in serious bodily injury or even death, and/or damge to property. The holder of this ticket agrees to assume such risks and dangers and further agrees to release Cap'n Fish's Cruises, R.N. FISH ANS SON INC., HARBOR PRINCESS LLC, CPPLLC its parents, subsidiaries and affiliated entities (including their directors, officers, and employees) from all liability, claims or demands arising from bodily injury or damage to property. Passengers are prohibited from bringing coolers, alcoholic beverages, illicit drugs, or weapons aboard the vessel. Cap'n Fish's Cruises reserves the right to search passengers and carry-ons."
